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Writing to Influence
Improve corporate correspondence - internal and external - by training your employees to write to express rather than to impress. Our business writing course works with their memos, proposals, e-mail, and letters to sharpen grammar and language skills.
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Negotiation Skills
Give your managers another tool useful in a team-based work environment; your sales force a critical marketing skill and your customer contact representatives a strategic communication tool. Based on the principled negotiation model developed by the Harvard Program on Negotiation, the focus is on reaching good agreements and strengthening relationships. New offerings include a customer service course, strategic communication skills, and coaching sessions.
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Speaking at the Top

Enhance the presentation skills of your executives as they address the board, appear at town hall meetings, and speak at industry forums. Powerful speakers are the ones who excel at motivation, persuasions and special occasions such as retirements, legislative hearings and annual meetings.

Core topics include:

  • Organization of persuasive messages
  • Use of humor
  • Confident delivery

If you would like additional information regarding this course, please contact us.

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