Writing to Influence
Improve corporate correspondence - internal and external - by training your employees to write to express rather than to impress. Our business writing course works with their memos, proposals, e-mail, and letters to sharpen grammar and language skills.
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Negotiation Skills
Give your managers another tool useful in a team-based work environment; your sales force a critical marketing skill and your customer contact representatives a strategic communication tool. Based on the principled negotiation model developed by the Harvard Program on Negotiation, the focus is on reaching good agreements and strengthening relationships. New offerings include a customer service course, strategic communication skills, and coaching sessions.
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Presentation Skills

Sharpen any level of management's ability to stand up and speak in front of groups. The program, first designed in 1978 and constantly updated, helps participants learn to organize and present effective presentations. Tailored to your company's specific needs, it can sharpen any kind of business communication skills. Levels I, II, III offered

Core topics include:

  • Confident delivery
  • Use of visual aids
  • Question & Answer sessions

If you would like additional information regarding this course, please contact us.

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