Writing to Influence
Improve corporate correspondence - internal and external - by training your employees to write to express rather than to impress. Our business writing course works with their memos, proposals, e-mail, and letters to sharpen grammar and language skills.
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Negotiation Skills
Give your managers another tool useful in a team-based work environment; your sales force a critical marketing skill and your customer contact representatives a strategic communication tool. Based on the principled negotiation model developed by the Harvard Program on Negotiation, the focus is on reaching good agreements and strengthening relationships. New offerings include a customer service course, strategic communication skills, and coaching sessions.
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Dialogue: The Critical Leadership Skill

Are your senior management teams able to work through complex business issues to make critical, time-sensitive, and effective decisions? If not, help them improve their ability to have meaningful discussions. This seminar moves your leadership up the communications ladder from raw debate to skillful discussion to dialogue.

Core topics include:

  • Skillful discussion and dialogue
  • Inquiry and advocacy
  • Reflective thinking and suspending assumptions

If you would like additional information regarding this course, please contact us.

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